IXB™
Streamline Your Operations
Centralize issue intake, workflow automation, and real-time reporting in one platfore.
Reduce manual handoffs, accelerating resolution, and improve visibility across teams.
01
Smart Savings
Automates intake and routing to reduce manual effort, rework, and resolution time.
02
Compliance Confidence
Standardizes workflows, approvals, and audit trails to strengthen governance and reduce risk.
03
Customer Satisfaction Boost
Improves responsiveness with faster turnaround, clearer status visibility, and fewer handoff delays.
04
On-Time Delivery
Keeps work on track with prioritization, SLA tracking, and proactive alerts to prevent bottlenecks.
ABOUT US
IXB™ is built by the team at IXB™, established in 2018, a software engineering company with deep experience designing and supporting mission-critical systems for healthcare and highly regulated environments.
We created IXB™ to solve a common problem: too much work gets lost in emails, spreadsheets, and handoffs, slowing teams down and hiding what’s really happening.
IXB™ brings intake, prioritization, assignments, and status tracking into one place, so everyone knows what’s next, who owns it, and when it will be done.
With structured workflows, clear approvals, and built-in reporting, IXB™ helps teams reduce rework, stay compliant, and consistently deliver on time, while improving the experience for customers and stakeholders.
WHY IXB™?
Your Privacy is our priority
IXB™ provides end-to-end software and technology services that help organizations modernize operations, improve compliance, and deliver better outcomes. We design, build, and support secure, scalable solutions, from workflow and service management platforms to data integration, analytics, and customer communications.
Our team specializes in regulated environments, with deep experience in healthcare and pharmacy systems, and we bring a practical, delivery-first approach: rapid onboarding, clear milestones, and reliable production support. Whether you need a new platform, an enhancement to existing systems, or ongoing managed services, IXB™ helps you move faster with confidence: on time, on budget, and built to last.
01
Customer-Centric Focus
IXB™ is built to improve the customer experience by accelerating responses, keeping communications consistent, and providing real-time visibility into status and next steps. With faster resolution and fewer handoffs, customers get clearer updates and better outcomes—every time.
02
Commitment to Security
IXB™ is designed with security at its core—protecting data through strong access controls, encrypted communications, and disciplined operational practices. We support secure integrations and audit-ready workflows so organizations can meet compliance expectations while keeping sensitive information safe.
03
Visibility & Accountability
IXB™ gives teams a single, real-time view of every request—from intake to resolution—so nothing falls through the cracks. Clear ownership, priority, and due dates keep work moving, while status timelines and activity history create built-in accountability across every handoff.
ALWAYS CONNECTED
Two-factor
IXB™ supports two-factor authentication to add an extra layer of protection beyond passwords. By requiring a second verification step at sign-in, 2FA helps prevent unauthorized access.
Data encryption
IXB™ encrypts data in transit and, where applicable, at rest to help protect sensitive information from interception or unauthorized access. Secure encryption standards support safe communication between users, systems, and integrations.
Text & Email Alerts
IXB™ keeps teams and stakeholders informed with real-time text and email alerts tied to ticket activity. Automatically notify the right people when items are created, assigned, escalated, or resolved, reducing follow-ups, preventing missed deadlines, and ensuring timely action.
Ready to get started?
IXB™ implementation services help you launch quickly and adopt the platform with confidence. We handle configuration and workflow design, data import and integration planning, role-based access setup, and user training—so your teams can start managing work in IXB™ with clear ownership, consistent processes, and measurable results from day one.