From eligible utilization to invoice, payment, reconciliation, and proof.
IXB supports the pharmacy rebate lifecycle with claim-level traceability, contract-based calculation, invoice operations, manufacturer follow-up, dispute management, payment tracking, and reconciliation.
Operating experience is the foundation.
IXB brings years of hands-on pharmacy rebate processing experience for health plans and PBMs. That operating experience is the foundation for a broader financial-integrity approach.
Rebate operations are where a program’s financial promise is easiest to lose and hardest to prove. Contract terms change mid-period, eligibility is disputed at the claim level, and the amount invoiced, the amount received, and the amount expected rarely agree on the first pass. The work is proving each difference — and IXB treats that proof as the product.
Every rebate dollar carries a question: can you show why?
A rebate program has to answer for the rules applied, the utilization counted, the amounts invoiced, the payments received, and the differences that remain. When those answers live in spreadsheets and extracts, each question costs days.
Claim-to-contract traceability
Eligible utilization is identified against versioned contract terms, and every calculated amount stays connected to the claims and terms that produced it.
Calculation and invoice operations
Contract-based calculation produces invoices with claim-level supporting evidence, so a manufacturer question can be answered from the record rather than reconstructed.
Manufacturer response, dispute, and payment
Responses, disputes, adjustments, and payments are tracked against the invoice lines they concern, with status visible to the people who own the follow-up.
Reconciliation and evidence
IXB reconciles rebate activity to authoritative source claims and preserves the source-to-calculation-to-invoice-to-payment lineage required for review.
Contract-based calculation with claim-level evidence.
- Contract-based calculation from versioned terms.
- Claim-level evidence behind every invoiced amount.
- Variance explanation when expected and actual differ.
- Invoice and payment status visible through resolution.
- Auditability across the lifecycle, from source to disposition.
Proprietary contract interpretation and calculation methods are demonstrated to authorized evaluators, not published.
Both sides of the invoice, one set of facts.
Manufacturer users work invoices, disputes, and payments in a governed portal whose activity lands on the same lifecycle your team reconciles. Client teams answer questions from rebate analytics rather than reconstructed extracts.
Surface the work without changing the calculation.
The platform can organize open items, dispute history, correspondence, aging, and review queues while rebate amounts remain based on versioned contract terms and deterministic services. Authorized people remain responsible for financial decisions and final disposition.
Where is rebate money hardest to reconcile today?
Tell IXB the contract, invoice, or variance that is hardest to explain. We will show how the lifecycle handles it.