Help city teams and community networks prepare, coordinate, and stay connected.
Community gives city staff and participating organizations one secure place to manage contacts, activities, documents, messages, geographic information, and preparedness reporting.
What city teams and their partners can do here.
Network and organization records
Maintain configurable profiles for community networks, participating organizations, contacts, activities, and history.
Preparedness coordination
Track deliverables, reminders, engagement, emergency activations, and follow-up work.
Secure communication
Support governed messaging between authorized city staff and participating community organizations.
Documents and geographic context
Organize approved files and connect community information to mapped service areas and boundaries.
Reporting and oversight
Give authorized staff downloadable, traceable information for operations, engagement, and program review.
Reach IXB support directly from Community
City staff can submit a support request directly in Community and track its status in the same system. Clear statuses show when IXB is working on the issue, needs more information or has completed the work.
IXB focuses on responsive support and keeping staff informed as requests progress. We use our ResolveIT CRM to manage implementation and customer issue work across the IXB product suite, including Community.
Designed for the way each city works.
Community is configurable for city-specific programs, terminology, roles, workflows, reporting, accessibility needs, and implementation requirements.