The IXB Platform

The Intelligent Pharmacy Benefit Platform

Connected pharmacy operations, financial integrity, clinical workflows, and traceable evidence.

How it works

One accountability lifecycle across pharmacy benefits.

IXB connects authoritative source data, deterministic pharmacy and financial services, governed workflows, reporting, and human review. The exact integration model is configured for the customer environment.

Authoritative source dataDeterministic systems calculateAuthorized professionals decideEvery action is recorded
What the platform covers

Four public platform pillars.

Pharmacy operations

An explainable, deterministic pharmacy claims-processing engine, together with benefit configuration, formulary context, and transaction explanation. Deployment scope and availability are confirmed for each customer.

Explore Pharmacy Claims Processing →

Clinical access and medication support

Prior authorization, appeals-related coordination, MTM, and related human-controlled workflows.

Financial integrity and reconciliation

Rebate operations, contract-based calculations, invoice and payment reconciliation, and financial evidence.

Data, evidence, and reporting

Reporting, lineage, source-to-outcome traceability, human review, and auditability across approved workflows.

IXB is designed to help authorized teams manage and validate benefit and formulary rules against deterministic pharmacy operations, and to keep reporting traceable to the operational and financial records that produced the result. Current availability is discussed directly.

Solutions

Where organizations engage IXB today.

Pharmacy Claims Processing

Process pharmacy transactions through deterministic, versioned rules and preserve the evidence needed to reproduce and explain the result.

Pharmacy Claims Processing →

Benefits Studio

Connect benefit requirements, configuration changes and synthetic claim tests in a workspace for health plan and PBM teams. Compare expected and actual outcomes, investigate differences and prepare designs for authorized review.

Benefits Studio →

Rebate & Contract Financial Integrity

Connect eligible utilization, contract-based calculation, invoicing, manufacturer response, payment, dispute, and reconciliation with claim-level evidence.

Rebate & Contract Financial Integrity →

Prior Authorization

Organize requests, criteria, evidence, review, communication, and audit history while preserving authorized clinical decision-making.

Prior Authorization →

Medication Therapy Management

Support member identification, outreach, pharmacist review, interventions, follow-up, and program reporting in one governed workflow.

Medication Therapy Management →

TGRX Specialty Care Coordination

TGRX connects the specialty-care journey with authorization, clinical services, claims information and issue resolution. Give plan, PBM and pharmacy teams a shared view of progress, barriers and the next action while each organization continues using its existing operational systems.

TGRX Specialty Care Coordination →
Implementation

Help lean teams prepare and validate benefits

Benefits Studio supports the configuration and testing work behind implementation. Optional AI assistance can help prepare drafts, run synthetic tests and assemble findings through a customer-authorized engagement. Human review and release controls remain part of the process.

Explore Benefits Studio implementation support
Across the product suite

Implementation and customer operations with ResolveIT

IXB uses ResolveIT CRM to manage implementations and customer issues across our product suite. Customers can also license ResolveIT to manage their own implementation and support work, including the documentation behind requested changes.

Explore ResolveIT CRM
Across the product suite

A shared identity foundation for connected IXB applications

IXB Identity brings sign-in, authentication and access administration together across connected products. It supports enterprise identity connections, multi-factor authentication and governed user groups, while each application enforces its own permissions and business rules.

Explore IXB Identity
Operating controls

Deterministic where precision matters. Human-controlled where judgment matters.

Claims, pricing, eligibility, rebate, and other authoritative calculations remain in versioned deterministic services. Clinical, financial, audit, and program decisions remain with authorized people. The platform records the evidence, review, approval, and rule versions supporting material outcomes.

  • Deterministic services calculate and enforce configured rules.
  • Authorized people review, approve, override, and promote.
  • Material actions remain reviewable and auditable.
Evidence and lineage

Designed to preserve source-to-outcome lineage.

The platform can connect claim, clinical, and financial evidence and supports reconciliation to authoritative source records, so a result can be explained from the rules and data that produced it.

  • Rule and configuration versions identified behind material outcomes.
  • Decision, evidence, and approval history on clinical cases.
  • Financial reconciliation to authoritative source claims.
  • Reporting traceable to the records that produced the result.

Modular deployment

IXB supports modular deployment. Customers can begin with a defined operational or financial problem and expand only when the evidence supports doing so. Availability, integration scope, and program fit are confirmed for each engagement.

Enterprise integration

IXB connects to eligibility sources, drug and pricing reference data, clinical systems, and downstream financial systems through governed interfaces. Integration scope is confirmed for each deployment.

Commercial, Medicare, and Medicaid

The platform is designed to support Commercial, Medicare, and Medicaid program requirements and is configurable for program-specific rules, subject to customer-specific requirements and validation.

Security and governance

Customer data isolation, role-based access, encryption in transit and at rest, audit logging, and Business Associate Agreements where required.

Security, privacy & governance →
Get in touch

See how the Intelligent Pharmacy Benefit Platform fits your organization.